Case studies

2017 highly commended: Dominos, long-term excellence - case study

This is the story of how when faced with new challenges to growth from consumer behavior and category competition
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2017 winner: Fitness First, building customer relationships - case study

Fitness First has demonstrated groundbreaking vision in driving growth through a unique customer relationships initiative that has dramatically improved value for our members whilst strengthening our business.
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2017 highly commended: St John Ambulance, not for profit - case study

How do you impart knowledge to people who are too afraid to learn?
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2017 winner: iD Mobile, New Brand - case study

The mobile category is full of big, established, famous brands.
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2017 winner: J&J, employee engagement - case study

Gone are the days when being a successful, globally respected organisation was enough to attract the world’s best talent.   Today, competition is fierce and candidates’ expectations are changing, thanks in part t
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2017 highly commended: Dominos, branded content - case study

Millennials had become increasingly negative towards marketing; fed up of being disturbed, intruded and, frankly, bored by forms of digital advertising.
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2017 winner: Tesco, brand revitalisation - case study

Sometimes, looking back can be the key to moving forward.
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2017 highly commended: M&S, customer Insight - case study

Christmas. An over-crowded marketing landscape. The ‘Superbowl’ of UK advertising. And M&S’s nemesis for the past five years.
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2017 hat-trick winner: Maltesers - case study

In 2016, Maltesers set out to bring itself back from declining sales and struggling communications with a new brand platform Look on the Light Side.   An unexpected opportunity in the form of the Superhumans Want
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2016 highly commended: Brand Extension Hive and British Gas - case study

At British Gas we are passionate about looking after your world, which extends to your home, family and the things within it. All of our products and services are designed to keep you and your home warm and working.
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