Empower

Defending the budget in difficult times

Marketers need to defend against potential cuts in marketing budgets and must better explain the case for marketing expenditure in austere times.
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Accounting for tastes

China’s relationship with food is a window into basic instincts. The country’s cuisine is a manifestation of a civilisation that has never taken survival for granted.
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Should public relations be part of marketing?

Not so long ago public relations executives had to fight for a seat at the table to be heard, to plan, to play an integral role in the organisation’s business – the table being the board of an organisation or a senior decision-mak
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The challenge of happy customers

Few major brands seem to know what to do with happy customers. Companies are so busy firefighting complaints, that all sorts of opportunities are missed by not following up their customers' enthusiasms.
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Ideas & issues - The new line: in-house or outsourced

Not so long ago, agencies were classified using an imaginary line, whose origins stemmed from 19th century accounting terminology1.
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Blogbytes: when strategy is execution

In New York in the early 1960s, a truly seminal ad campaign broke. Posters in the subway, showing different ethnic types eating sandwiches. Black, Chinese, Italian, Irish, Native American.
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Golden brands of 1978

In the archive of 50 golden brands, it was a year of wonder women, golden cigarettes and the Atari 2600
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Words worth

The greatest short story ever written is just six words long by Ernest Hemingway. ‘Baby shoes. For sale. Never worn.’ The power of six words.
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10 things … we discovered this autumn

1 Jimmy Savile and Margaret Thatcher celebrated New Year’s Eve together for 11 years in a row.
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This much I’ve learned

The best advice I got ... When I was a graduate trainee, a sales manager who spent every lunchtime in the pub told me: ‘Everyone has something to teach you.’
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